So what do circuit riders actually do?

Depending upon their own specialisms and the needs of the organisation that they are working with at the time, a circuit rider might: ● repair and fix hardware ● install and configure software ● train and support staff ● manage existing ICT resources more effectively ● advise project managers on ICT development and implementation ● draw up a technology strategy Although an individual circuit rider may not be involved in all of the following activities, at different times the work they undertake might be: ● resolving technical issues ● auditing their current ICT equipment and systems ● helping to keeping PCs healthy, backing up files, updating anti-virus, etc. ● training groups on using applications ● identifying ICT needs ● determining strategies for improving ICT practice ● assisting with the tendering process for system installations ● defining and sourcing support contracts ● researching and drawing up a database requirements specification ● drawing up server and network requirements documents ● advising on website design and strategy ● helping draw up ICT budgets ● assisting with grant applications ● general strategic advice and action plan discussion ● raising awareness of relevant technological developments